Question 1

Which areas do you serve?

Accepted Answer

We serve Lagos and the wider South-West region. For sites outside this area, contact us and we will confirm coverage and any travel arrangements.

Question 2

How is pricing determined?

Accepted Answer

Pricing is based on the size of the space, the scope of work and the frequency of visits. We provide a written quotation after an inspection or a detailed conversation. There are no hidden charges.

Question 3

Are your staff vetted and insured?

Accepted Answer

Yes. Every team member is background-checked, trained and uniformed. We carry public liability cover and can provide documentation on request.

Question 4

Do you bring your own equipment and products?

Accepted Answer

Yes. Our teams arrive with all equipment, consumables and cleaning products unless you prefer we use products already on site.

Question 5

Are your fumigation treatments safe for children and pets?

Accepted Answer

We use approved products and give clear re-entry times after each treatment. Where a household includes children, pets or anyone with respiratory sensitivity, we adjust the treatment plan accordingly.

Question 6

Can you work outside business hours?

Accepted Answer

Yes. Commercial and industrial work is often carried out at night, at weekends or during planned shutdowns to avoid disruption.

Question 7

What happens if we are not satisfied?

Accepted Answer

Tell us within 24 hours and we will return to put it right at no additional cost.

Question 8

Do you offer one-off cleans as well as contracts?

Accepted Answer

Both. Many clients start with a one-off deep clean and move to a scheduled programme afterwards.

Questions, answered plainly

Ready to experience the DYO difference?